IGP Privacy Statement

Thank you for visiting our website and for your interest in the products and services offered by IGP Pulvertechnik AG.

1. Introduction
Here at IGP Pulvertechnik AG (“IGP”), we aim to respect the privacy and safety of our users, customers and suppliers, as well as their representatives, in accordance with the relevant data protection regulations and provisions.
This applies to all products, services, applications and websites that are provided by IGP and/or its affiliated subsidiaries insofar as the latter have responsibility for data protection.
Please see the following link for an overview of these IGP companies and their contact details:
https://www.igp-powder.com/about-us/sales-locations/

2. Purpose of the website
The website contains information on IGP, our products, solutions, services, and career opportunities.

Some pages contain special forms which interested visitors to the website can use to request further information about the products and services offered by IGP.

Information relating to the job offers portal is provided separately on the relevant page prior to registration.

3. Purpose of the privacy statement
This privacy statement describes how we handle your data when you visit our website.

IGP handles personal data in accordance with applicable privacy laws. This privacy statement has been prepared for this purpose.
It states how we collect and process personal data when you (i) visit the website (www.igp-powder.com or associated sites) or (ii) interact with us to use services that IGP offers on its sites.

This privacy statement describes what personal data IGP collects when the website is used, how this data is collected, and how and for what purpose IGP uses this personal data, shares it with other people, or can pass it on to third parties.

The term “personal data” in this privacy statement means any information that refers to an identified or identifiable natural person (“data subject”).

This privacy statement is not necessarily a full description of our data processing practices.
It is possible that other privacy statements (General Terms and Conditions of Business, Conditions of Participation, or similar documents) may apply in certain situations.

Your acceptance of this privacy statement

By using our website, you agree that your personal data may be collected, used, and passed on in accordance with this privacy statement.
If you do not agree with the policy described in this privacy statement, please do not use our website.

4. How to contact us
If you have any questions or suggestions concerning this privacy statement, your personal data or data security at IGP, you can reach us as follows:

IGP Pulvertechnik AG
Ringstrasse 30
CH-9500 Wil, Switzerland
Phone +41 71 929 81 11
privacy@igp-powder.com

5. How we collect and process personal data
When and how we collect different types of personal data

IGP handles personal data in accordance with applicable privacy laws.
We may collect your personal data in the course of our business relationships, including when you visit and use our website.

If you send information to IGP by electronic means (e.g. via an online contact form, by e-mail, by taking part in a training course, etc.), you may be asked for certain information including but not limited to your contact information, e.g. your name, title, company, address, phone number, e-mail address, or industry.

We may collect data about your electronic device

You can also provide us with data about your electronic device.
In many cases, data of this kind is considered personal data and is therefore subject to the applicable privacy laws.
If you decide to withhold any requested personal data, you may not be able to use certain areas or functions of our website and we may not be able to respond to your inquiry.

We may automatically record certain technical information

When you use our websites, certain technical and other information is automatically sent to us from your computer for operational and security purposes and recorded by us (e.g. your network address, your browser type, and the referring website).
This is done for operational and security reasons and helps us to better understand the use of our website and to optimize its content.

6. Purposes of data processing, categories of personal data, legal basis
The following overview provides information on the purposes for which we process (use, store, share, etc.) personal data during your use of our websites, and also explains which categories of personal data are processed, as well as the legal basis for such processing.

Purpose, recipient, storage period Categories of personal data Legal basis
Collection of general information when visiting our website

Type and purpose of processing:
When you access our website, information of a general nature is automatically collected. This information (server log files) is processed for the following purposes:

  • to ensure a problem-free connection to the website,
  • to ensure trouble-free use of our website,
  • to evaluate system security and stability, and
  • for other administrative purposes

Recipients:
The data recipients are, where applicable, technical service providers that we have contracted to operate and maintain our website as data processors.

Storage duration:
The data will be deleted when it is no longer required for the purpose for which it was collected. For the data required for the provision of the website, this is generally the case when the relevant session has ended.

Type of web browser, operating system, domain name of your internet service provider, its IP address, and similar The data processing is carried out in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Is the provision of data prescribed or required?
The provision of the personal data mentioned above is neither legally nor contractually prescribed. However, without your IP address, we cannot guarantee the services and functionality of our website. In addition, certain services may not be available or only available to a limited extent. For this reason, an objection is ruled out.

Cookies

Type and purpose of processing:
We use cookies to ensure the proper functioning of our website.
A cookie is a small text file that is stored by your browser on your end device when you visit our website. When you visit our website subsequently, we can retrieve these cookies. Cookies are stored for differing periods of time.
You can adjust your browser settings at any time and decide which cookies you want to accept, but if you do not accept them, this may have a negative impact on the usability of the website. You can also delete cookies independently at any time.
If you do not do so, we can indicate how long a cookie should be stored on your computer at the time of its storage. There is a distinction here between so-called session cookies and persistent cookies. Session cookies are deleted from your browser when you leave our website or close your browser. Persistent cookies are stored for the period indicated at the time of their storage.
IGP uses functional cookies for the technical execution of certain functions that you want to use.

Most browsers have settings that allow users to decide which cookies should be stored and also allow the deletion of (certain) cookies afterwards. If you limit the storage of cookies to certain websites or disable third-party cookies, some features of our website may be unavailable as a result.
Google Chrome
Internet Explorer
Firefox
Safari
Newsletter

Type and purpose of processing:
If you would like to receive our newsletter, we require a valid e-mail address that allows us to verify that you are the owner of the specified e-mail address or that the owner agrees to receive the newsletter.

We will only send newsletters with your consent or with legal permission.
We wish to point out that when sending the newsletter, we may evaluate your user behavior on the basis of our legitimate interest in improving our customer service. If you only subscribe to our newsletter and then cancel this subscription, your personal data will be deleted.
Contact form

Type and purpose of processing:
The data entered by you is stored to enable us to communicate with you as an individual.
For this purpose, we need a valid e-mail address and your name. This information enables us to allocate the task of contacting you and is required for the subsequent processing of your request. The provision of additional data is optional.

Recipient:
The recipients of the data are, where applicable, commissioned data processors.

Storage duration:
The data will be deleted when it is no longer required for the purpose for which it was collected.
If a contractual relationship is established, we are subject to the legal retention periods and will only delete your data when these periods have expired.

E-mail address, first and last name, position, company address, phone number The processing of data when registering for a training course is carried out on the basis of the data subject’s consent (Art. 6 (1) (a) GDPR).

If you contact us in other ways or for other purposes, your data will be processed on the basis of a legitimate interest (Art. 6 (1) (f) GDPR).

If you contact us to request a quote, the data entered in the contact form will be used to carry out pre-contractual measures (Art. 6 (1) (b) GDPR).

Is the provision of data prescribed or required?
Your personal data is provided on a voluntary basis. However, we can only process your request if you give us your name, your e-mail address, and the reason for your inquiry.

Google Analytics

Type and purpose of processing:
This website may use Google Analytics, a web analytics service provided by Google, Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Analytics uses so-called “cookies”. These are text files stored on your computer which allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and saved there. However, due to the activation of IP anonymization on these websites, your IP address is first truncated by Google within member states of the European Union or in other contracting member states of the European Economic Area. Only in exceptional cases will your full IP address be sent to a Google server in the US and truncated there. On behalf of the operator of this website, Google uses this information to analyze your use of the website, to compile reports on website activities, and to provide additional services related to website use and internet use for the website operator. The IP address transmitted by your browser within the context of Google Analytics is not merged with any other data held by Google. The data is processed to evaluate the use of the website and compile reports about activities on the website. The goal is to be able to provide further services based on visitors’ use of the website and the internet.

Profiling:
The tracking tool Google Analytics is used to evaluate the behavior of visitors to the website and analyze their interests. A pseudonymous user profile is created for this purpose.

Recipient:
The recipient of the data is Google as the data processor. We have concluded the corresponding data processing agreement with Google for this purpose.

Storage duration:
The data is deleted when it is no longer required for record-keeping purposes.

IP address (truncated) The data processing is based on the user’s consent (Art. 6 (1) (a) GDPR)

Transfer to third countries:
Google processes your data in the USA and has signed up to the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
https://www.privacyshield.gov/welcome

Is the provision of data prescribed or required?
The provision of your personal data is voluntary, based solely on your consent. If you block access, this may lead to restricted functionality of our website.

Revocation of consent:
You can prevent the storage of cookies by adjusting the settings in your browser software accordingly; however, we wish to point out that in this case you may not be able to use all features of this website to their full extent. Furthermore, you can prevent the data generated by the cookie about your use of the website (including your IP address) from being sent to Google or processed by Google by downloading and installing the browser plugin available here:
Browser add-on to disable Google Analytics

Use of Google Fonts

Type and purpose of processing:
This website uses Google Fonts provided by the company Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The Google Fonts service enables us to use fonts on our own website without having to upload them to our own server. Google Fonts is an important component that lets us maintain the high quality of our website. All Google fonts are automatically optimized for the web. This reduces the required data volume and is a great advantage, especially for use on mobile devices. When you visit our site, the resulting low file sizes ensure a fast loading time.

Recipient:
When you visit our website, the fonts are reloaded via a Google server. Via this external request, data is transmitted to the Google servers. As a result, Google can also determine that you (or your IP address) visited our website.

Storage duration:
Google stores requests for CSS assets on its servers for one day. The servers are mainly located outside the EU. This allows us to use the required fonts with the help of a Google stylesheet. A stylesheet is a format template that can be used to quickly and easily change the design or font of a web page, for example.
The font files are stored by Google for one year. Google thus pursues the goal of fundamentally improving the loading time of websites. When millions of web pages reference the same fonts, they are cached after the first visit and immediately reappear on all other web pages that are subsequently visited.

Information about data processing by Google can be found in the Google Privacy Policy. You can also alter your personal data protection settings in Google’s data protection center. Transfer to third countries:
Google processes your data in the USA and has signed up to the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield. https://www.privacyshield.gov/welcomeRevocation of consent:
The data which Google stores for a day or a year cannot be easily deleted. This data is automatically transmitted to Google when the corresponding page is accessed. To delete this data ahead of time, you will need to contact Google Support at https://support.google.com/?hl=de&tid=231581027454. However, doing so will only prevent the storage of your data if you do not visit our website.
Use of Google Maps

Type and purpose of processing:
On this website we use the Google Maps service provided by the company Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). This enables us to display interactive maps for you directly on the website and allows convenient use of the map function.

Recipient:
Your visit to the website tells Google that you have accessed the relevant subpage of our website. This happens regardless of whether or not you are logged into a user account provided by Google, or whether or not a user account even exists. If you are logged into Google, your data will be linked directly to your account. If you do not want your data to be linked to your Google profile, you must log out before clicking the button. Google stores your data in the form of user profiles for the purposes of advertising and market research, and/or to tailor its website to user needs. A key purpose of this sort of analysis (even in the case of users who are not logged in) is to provide needs-based advertising and to tell other social network users about your activities on our website. You have the right to object to the creation of these user profiles. However, you must contact Google in order to exercise this right.

Storage duration:
We do not collect any personal data via the integrated Google Maps service.

IGP does not collect any personal data via the integrated Google Maps service.

Detailed information about data processing by Google can be found in the Google Privacy Policy. You can also alter your personal data protection settings in Google’s data protection center.

The legal basis for integrating Google Maps and the associated data transfer to Google is your consent (Art. 6 (1) (a) GDPR).

Detailed information about managing your own data in connection with Google products is available here.

Transfer to third countries:
Google processes your data in the USA and has signed up to the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield. https://www.privacyshield.gov/welcome

Revocation of consent:
If you do not want Google to collect, process, or use your personal data via our website, you can disable JavaScript in your browser settings. In some cases, doing so will disable certain features of our website.

Is the provision of data prescribed or required?
The provision of your personal data is voluntary, based solely on your consent. If you block access, this may result in restricted functionality of our website.

Embedded videos

Type and purpose of processing:
Since locally hosted videos are affected by performance limitations, we also use the option of integrating external video providers such as Vimeo and/or Youtube (Google). For technical reasons, the activation of these embedded videos results in requests being sent to the servers of the respective providers. With regard to the associated use of data from your browser or end device, please refer to the respective providers’ privacy policies. These companies are responsible for the corresponding data processing.

IGP does not collect any personal data through the embedding of Vimeo videos.

More information on data processing and privacy at Vimeo and Youtube is available at https.//vimeo.com/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

The legal basis for embedding Vimeo and YouTube and the associated data transfer is your consent (Art. 6 (1) (a) GDPR).

Transfer to third countries:
Vimeo and Youtube process your data in the USA and have signed up to the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield https://www.privacyshield.gov/welcome

Is the provision of data prescribed or required?
The provision of your personal data is voluntary, based solely on your consent. If you block access, this may result in restricted functionality of our website.

Applications via the Ostendis application system

Applicants for IGP job vacancies are referred to the “Ostendis” online application system operated by the company Ostendis AG, Seetalstrasse 35, CH-5706 Boniswil AG. In this context, please refer to the privacy policy of Ostendis.
By using this external application management system, IGP can guarantee the confidential processing of your application documents.

Storage duration:
Your data will be deleted when it is no longer required for the purpose of processing your job application.
If a contractual relationship is established, we are subject to the legal retention periods and will only delete your data when these periods have expired.

Our presence on social media

Type and purpose of processing:
We maintain an online presence via various social networks and platforms. By doing so, we endeavor to communicate with our customers, interested parties, and users who are active on these channels, and to use this opportunity to inform them about our services and our company.

Instagram(Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA)
http://instagram.com/about/legal/privacy/

LinkedIn(LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland)
https://www.linkedin.com/legal/privacy-policy

Youtube/Google(Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
https://policies.google.com/privacy?hl=de&gl=de

We process the personal data of users who are active on these channels based on our legitimate interest in communicating with and providing information to these users. Insofar as the users have granted their consent to the data processing within the framework of the respective social platforms, the processing is carried out on this basis of this consent. When you visit one of our social media channels, we are jointly responsible with the operator of the social platform for the data processing operations that are initiated during your visit.

7. Automated decision-making including profiling
We do not engage in either automated decision-making or profiling.

IGP has no intention of collecting any data on the basis of automated processing operations for the purpose of making decisions.
We also have no intention of processing your data automatically to evaluate certain aspects.

8. SSL encryption
To ensure the security of your data during transmission, IGP uses state-of-the-art encryption methods via HTTPS.

9. Your rights
How can you access your personal data and how can you exercise your other rights?

According to current law, you may be entitled to exercise some or all of the following rights in connection with your personal data.
You can exercise these rights by sending a corresponding request to the following address: privacy@igp-powder.com

You will need to submit your personal data and meet the necessary requirements to have your identity verified (e.g., by presenting a copy of your passport or your driving licence).

If your identity cannot be confirmed beyond doubt, your request will be rejected in order to protect your data.

Please note that IGP may reject any requests that are unreasonable or constitute an abuse of the corresponding rights.

Please also note that some of these rights may be limited if IGP has an overriding interest or the legal obligation to continue processing your personal data.

a. Right of access and data portability
You have the right to receive confirmation as to whether IGP is working with personal data relating to you and if this is the case, the right to receive a copy thereof.

You also have the right to data portability for certain information.

b. Data accuracy: right to rectification and right to erasure
You are entitled to have your personal data rectified or erased, subject to compliance with the relevant legal provisions.
The right to erasure is subject to various exceptions, in particular in the case of personal data whose processing is necessary.

c. Restriction of data processing: your right to restriction, your right of objection, and your right to revoke your consent
You have the right to object to the processing of your personal data. We will comply with this objection, provided that we have no compelling legitimate grounds to process your personal data.

In connection with the processing of your personal data for direct-marketing purposes, you have the right to object to the processing of your data at any time (unsubscribe link at the end of every newsletter).

d. Right of appeal to the competent supervisory authority
You have the right to lodge a complaint with the relevant supervisory authority, in particular with the data protection authority responsible for your place of residence or the supervisory authority responsible for IGP, namely:

For Switzerland:
Fachstelle für Datenschutz
Kanton St. Gallen
Regierungsgebäude
9001 St. Gallen
Phone: +41 58 229 14 14
www.datenschutz.sg.ch

10. Changes to our privacy policy
We reserve the right to amend this privacy statement to ensure that it always complies with current legal requirements and/or properly reflects any changes to our services.
In each case, the new privacy statement will then apply on your next visit to our website.

11. Questions for the Data Protection Officer
If you have any questions about these rights with respect to the processing of your personal data, you can contact our Data Protection Officer (privacy@igp-powder.com), who is also responsible for handling requests for information, suggestions, or complaints.
On request, IGP will notify you in writing – as soon as possible and in accordance with the applicable laws – as to whether we have stored any of your personal data and if so, what data.
Should we have stored any erroneous information in spite of our efforts to ensure accurate, up-to-date records, we will naturally rectify this at your request.